Refund Policy

Thank you for shopping with [Dry firewood for sale now]. We aim to provide quality firewood and excellent service. Please read our refund policy carefully.

1. Change of Mind

We do not offer refunds or exchanges if you simply change your mind or make a wrong selection. Please choose your firewood type and quantity carefully before placing your order.

2. Faulty or Damaged Goods

Under the Consumer Guarantees Act 1993, you are entitled to a replacement, repair, or refund if the goods:

Are faulty or damaged
Are not of acceptable quality
Do not match the description on our website
Are not fit for their intended purpose

If you believe your firewood order falls into one of these categories, please contact us within 5 days of delivery at [Your Email] with:

Your order number
A description of the issue
Clear photos showing the problem

3. Incorrect Orders

If we deliver the wrong type or quantity of firewood, we will arrange a replacement or refund as soon as possible. Please notify us within 3 days of receiving your order.

4. Delivery Issues

We are not responsible for delays due to factors outside our control (e.g., weather, access issues). However, if your order is undelivered or severely delayed, contact us so we can assist.

5. Refunds (if applicable)

Approved refunds will be processed back to your original method of payment within 5–10 business days.

6. Contact

If you have any concerns, contact us at:

[Dry Firewood For Sale Now]
Email: [dryfirewoodforsalenow@gmail.com]
WhatsApp Number: [+64 274 255 398]
Website: [dryfirewoodforsalenow.com]